Choose the correct word in each gap and click "Check".
Dear Sir or Madam,
I am writing to express my concern about the poor
of my neighbourhood. In recent months, the area has
.
The streets are not well maintained, the lighting is not
,
and cleaning services are
.
As a result, public spaces feel unsafe and
.
Many neighbours have already
these problems, but we have not seen any clear
.
This situation makes us feel
.
I kindly ask the Town Hall to take
.
Our neighbourhood should receive the same
.
PRACTICE WITH SIMPLE AND PERFECT MODALS (1º Bach.)
1. Choose the correct answer
1. You broke my necklace! You … been more careful!
should have
2. It’s beautiful. You … given me a nicer present.
couldn’t have
3. I think James … got lost. He’s never late.
might have
4. I … bought milk, but I didn’t know we needed more.
would have
2. Complete the sentences
1. He __________ (not behave) that way.
shouldn’t have behaved
2. Maggie __________ (write) sooner.
could have written
3. I __________ (not lock) the front door.
might not have locked
4. Something __________ (happen) to Steve.
must have happened
3. Teens in the News
1. Could you use
2. can help
3. couldn’t have thought
4. must have thought
5. shouldn’t have done
6. should have guessed
7. have to write
8. will be able to do
4. Complete with modal perfects
1. might have gone
2. must have thought
3. should have brought
4. couldn’t have bought
5. shouldn’t have told
6. could have stayed
7. couldn’t have been
8. must have packed
5. Rewrite the sentences
1. You shouldn’t have eaten in this restaurant.
2. We might have a test today.
3. I must have left my sunglasses at the café.
4. You don’t have to worry about Ted.
5. You should have asked me earlier.
6. Donella can’t speak English very well.
6. Teens in the News (Complete the passage)
1. had to leave
2. could have confronted
3. would have never caught
4. must have impressed
5. couldn’t have been
6. could have chosen
7. must be able to speak
8. don’t have to know
9. have to study
10. should be
11. can’t wait
I am writing to about a recent purchase I made from your online store. On March 10, I ordered a wireless headset that was as “high quality” and “long-lasting.” However, when the item arrived, I was extremely to find that it did not function properly.
Firstly, the sound quality was poor, and the battery within only two hours. Secondly, the product appeared to be damaged, which suggests it was not checked before shipping. I contacted your customer service team, but I have yet to receive a .
I would appreciate it if you could this matter promptly by either sending a replacement or issuing a full refund. I trust that you will take this complaint and improve your quality control.
Read the letter and replace the bold numbered parts with more formal expressions. Then click the button after each paragraph to check the answers.
Dear Sir or Madam,
1. I’m writing to complain about my recent stay at your hotel from 10 to 12 March.
2. I had a lot of problems during my visit, and
3. I want to explain them in this letter.
Answers:
1. I am writing
2. I experienced several problems
3. I would like to outline them
First of all, 4. the room was very bad.
It was noisy and not particularly clean.
5. I didn’t like the bathroom because the shower was broken.
6. And also, the air conditioning did not work properly, which made the room extremely uncomfortable.
Answers:
4. the room was unsatisfactory
5. I was dissatisfied with the bathroom facilities
6. In addition
7. The people at reception were rude and did not deal with the situation professionally.
When I asked for assistance, 8. they told me to wait and did nothing.
9. This made me really angry, as I expected a much higher standard of customer service.
Answers:
7. The reception staff were unhelpful
8. they asked me to wait but took no action
9. This was extremely disappointing
10. I want some money back because the service I received was unacceptable.
11. Fix this problem soon and
12. send me an answer quickly.
I believe this would be a fair way to resolve the matter.
Answers:
10. I would like to request a partial refund
11. I would appreciate it if you could resolve this matter promptly
12. I would appreciate a prompt response
13. Thanks for your help.
14. I’ll wait for your answer.
